FCR (company)
 | |
| Formerly | First Call Resolution |
|---|---|
| Type | Private |
| Industry | Service |
| Predecessor | Comspan Call Center Services (2005-2007) |
| Founded | 2005 |
| Founders | John Stadter, Matthew Achak |
| Headquarters | , US |
Key people |
|
| Services | Outsourced call centers |
Number of employees | 2,500 |
| Website | www |
FCR was an American outsource provider of call centers.[2] Based in Roseburg, Oregon, FCR was founded in 2005 as Comspan Call Center Services, a division of the communications company, Comspan. After the communications company was bought by a Canadian corporation, the call center was established as its own company by Comspan co-founder John Stadter and business partner Matthew Achak.[3]
FCR was at one time one of the fastest growing businesses in Oregon and was named one of the Top Workplaces by The Oregonian for four consecutive years since 2012.[4][5][6] FCR was recognized by Forbes.com as a Company To Watch.[7]
References
- ↑ Shadel, Jon. "Doing it Right". Oregon Business. Archived from the original on 2015-07-16. Retrieved July 15, 2015.
- ↑ DeHaan, Peter (October 2, 2013). "First Call Resolution Recognized as Top Workplace in Oregon". Connections Magazine. Retrieved July 15, 2015.
- ↑ Andrews, Garrett (October 21, 2013). "Roseburg News Review: Call Centers Dial Up Success In Roseburg". Oregon Public Broadcasting. NPR. Retrieved July 15, 2015.
- ↑ Stiles, Greg (August 22, 2014). "Medford company joins Inc.Magazine's 5,000 fastest-growing list". Mail Tribune. Retrieved July 15, 2015.
- ↑ "First Call Resolution". The Oregonian. Retrieved July 15, 2015.
- ↑ "Oregon Top Workplaces 2015 - List of winners". TopWorkplaces. Retrieved 2016-02-01.
- ↑ Strategy, Moor Insights and. "The Four Big Trends In The Communications Marketplace For 2016". Forbes. Retrieved 2016-02-01.