Eliseo Basurto

Eliseo Basurto
El encargado character
Guillermo Francella, the actor who plays the character.
First appearance
"A Dangerous Project" (2022)
Last appearance
"The doorman little heaven" (2026)
Created byGastón Duprat & Mariano Cohn
Portrayed byGuillermo Francella
In-universe information
Full nameEliseo Omar Basurto
GenderMale
OccupationConcierge
Family
  • Eladio Basurto (father)
  • Estefanía Roncoli (mother)
  • Teresa Basurto (sister)
Significant other
Clara Basurto (ex-wife)
NationalityArgentinean
Location
Buenos Aires, Argentina
Current status
Alive
Years of service
1992–present

Eliseo Omar Basurto is a fictional character and the main protagonist from the Disney+ comedy drama television series El encargado.[1] He works as a doorman at a building in Buenos Aires, the character was created by Gastón Duprat & Mariano Cohn and portrayed by Guillermo Francella.[2]

Character overview

The character is characterized by a marked duality in his behavior. To others, he presents an image of a kind, helpful, and cordial person, acting as an efficient manager with a close relationship to the building's residents.[3]

This characteristic allows him to maintain good relations with the owners and tenants, as well as sustain his position within the building association. However, in his private life, he displays manipulative, calculating, and opportunistic behavior. He uses his knowledge of the building's inner workings and the lives of its residents to intervene in everyday situations, monitor the tenants, and exert influence over various conflicts.

Basurto deviates from the archetype of the heroic protagonist, as his actions are often morally questionable. However, his motivations are primarily linked to preserving his job as building manager, rather than an explicit intention to cause harm. In this sense, his actions respond to a logic of self-preservation within the environment in which the series takes place.

Controversies

The series generated controversy in some sectors related to the work of building doormen. Union representatives questioned the characterization of the protagonist, considering that it could contribute to a negative or stereotypical image of the profession.[4]

These criticisms led to media debates about the representation of workers in television fiction. In particular, the Single Union of Rental and Horizontal Property Building Workers (SUTERH) of Argentina, expressed its discontent with the way the superintendent's role was portrayed.

According to them, the construction of the character of Basurto as an amoral and manipulative figure even prompted labor inspections at the building where filming took place, as well as the sending of letters of protest addressed to both the series' production team and Guillermo Francella.

Awards and nominations

List of awards and nominations
Year Awards Category Nominee Result
2023 Platino Awards Best actor in a miniseries or TV series Guillermo Francella Winner [5]
Produ Award Best Lead Actor - Comedy-Drama Series and Miniseries Nominee [6]
Cóndor de Plata Awards Best leading actor in a comedy and/or musical Nominee [7]
2024 Aura Awards Best comedy performance Nominee [8]
Produ Awards Best lead actor - comedy series and miniseries Winner [9]
Martín Fierro de Cine y Series Awards Best actor Winner [10]
Cóndor de Plata Awards Best leading actor Nominee [11]
2025 Martín Fierro Awards Best lead actor in a daily drama Nominee [12]
Produ awards Best lead actor in a dark comedy Winner [13]
Martín Fierro Awards for Film and Television Best lead actor in a series Nominee [14]

References

  1. ↑ "Who is Eliseo, the janitor in 'El Encargado' played by Guillermo Francella?". Libertad Digital (in Spanish). July 30, 2024. Retrieved May 2, 2026.
  2. ↑ "Historia y detalles del clásico edificio donde se filma El encargado". Clarín (in Spanish). November 8, 2022. Retrieved May 2, 2026.
  3. ↑ "De qué se trata "El Encargado", la nueva serie protagonizada por Guillermo Francella". El Trece (in Spanish). October 24, 2022. Retrieved May 2, 2026.
  4. ↑ "Guillermo Francella's response to building managers after the criticism: "The complaints speak of intellectual mediocrity"". Infobae (in Spanish). November 2, 2022. Retrieved May 2, 2026.
  5. ↑ "List of winners of the 10th edition of the Platino Awards". Los Angeles Times. April 23, 2023. Retrieved April 26, 2023.
  6. ↑ "Finalitas | Premios Produ 2023". Premios Produ. September 6, 2023. Retrieved September 10, 2023.
  7. ↑ "Todos los nominados a los Premios Cóndor de Plata a las Series 2023". Escribiendo cine. September 25, 2023. Retrieved September 25, 2023.
  8. ↑ "Conoce los nominados para los Premios Aura a lo mejor de las series de habla hispana". Estrategia sustentable. May 29, 2024. Retrieved March 13, 2025.
  9. ↑ "Premios Produ 2024 revela segunda tanda de ganadores". Versus Media México. November 1, 2024. Retrieved November 2, 2024.
  10. ↑ "Premios Martín Fierro Cine y Series 2024: uno por uno, todos los ganadores". Clarín (in Spanish). October 21, 2024. Retrieved October 22, 2024.
  11. ↑ "Se vienen los Premios Cóndor de Plata con sorpresas y lo mejor del cine y las series argentinas: la lista completa de nominados". Diario Show (in Spanish). January 20, 2025. Retrieved January 21, 2025.
  12. ↑ "Premios Martín Fierro 2025: todos los nominados de la gran fiesta de la televisión argentina". Infobae (in Spanish). September 9, 2025. Retrieved September 18, 2025.
  13. ↑ "Todos los ganadores de los Premios Produ 2025". Escribiendo cine. October 21, 2025. Retrieved October 22, 2025.
  14. ↑ "Martín Fierro de Cine y Series 2025: cuándo será la ceremonia y quiénes son los nominados". Infobae. November 22, 2025. Retrieved November 23, 2025.