Disney Character Warehouse

The Disney Character Warehouse (branded as Disney's Character Warehouse) is a pair of outlet stores in Orlando, Florida, operated by Disney Parks and staffed by Disney cast members.[1] The stores sell surplus and retired merchandise from the nearby Walt Disney World resort, typically at discounts of 50 to 70 percent off original park prices.[2][3] One store is located at the Orlando International Premium Outlets on International Drive and the other at the Orlando Vineland Premium Outlets near Lake Buena Vista.[4] A third location at Sawgrass Mills in Sunrise, Florida operated until April 2026.[5]

History

The stores closed temporarily during the COVID-19 pandemic in Florida and reopened on September 17, 2020.[6]

In August 2024, Disney offered Walt Disney World annual passholders a 20 percent discount at all three then-open locations, the chain's first publicized discount program, and later extended it through mid-September 2024.[7][8]

Effective February 1, 2026, all sales at the stores became final, with no refunds, returns, or exchanges, a change reported as an effort to deter resellers.[9][2]

The Sawgrass Mills location closed permanently on April 15, 2026, after Disney opted not to renew its lease at the mall.[2][5]

Merchandise and operations

The stores carry overstock and discontinued items from the Disney theme parks, including apparel, ear headbands, pins, plush toys, and merchandise from limited-time park events.[5][3] Inventory consists of whatever surplus arrives from the parks and is not published in advance.[1] The chain has no online store and does not offer shipping.[1]

During busy periods, the stores admit shoppers through a free on-site virtual queue, which can only be joined at the store.[10]

Unlike Disney Store locations, which are run by Disney's consumer products retail arm, the Character Warehouse stores are operated by Disney Parks with their cast members.[1]

See also

References

  1. 1 2 3 4 "Disney Character Warehouse FAQ". TouringPlans. August 24, 2018. Retrieved July 2, 2026.
  2. 1 2 3 Kilroy, Dana Sullivan (February 17, 2026). "Disney Discount Store Closing Permanently". TheStreet. Retrieved July 2, 2026.
  3. 1 2 Krause, Amanda. "I shopped for Disney World souvenirs at a discount store 20 minutes away from Magic Kingdom and saved more than $70". Insider.com. Retrieved January 15, 2022.
  4. ↑ "Disney's Character Warehouse". Premium Outlets. Simon Property Group. Retrieved July 2, 2026.
  5. 1 2 3 Rowland, Jamie (2026-02-15). "Sawgrass Mills Disney Character Warehouse Closing This Spring - WDWNT". WDW News Today. Retrieved 2026-04-22.
  6. ↑ Wilson, Annie (17 September 2020). "PHOTOS, VIDEO: Disney Character Warehouse Reopening Report 9/17/20 ($3.99 Minnie Ears, Limited Edition Pins, Haunted Mansion 50th Merch, and More)". WDWNT.com. Retrieved 15 January 2022.
  7. ↑ "WDW Annual Passholders Receive 20% Discount at Disney Character Warehouse Outlet Stores in August". WDW News Today. July 2024. Retrieved July 2, 2026.
  8. ↑ "WDW Annual Passholder Discount at Disney Character Warehouse Outlet Stores Extended". WDW News Today. September 2024. Retrieved July 2, 2026.
  9. ↑ "Disney Character Warehouse Outlet Instituting No Refund, Return, or Exchange Policy To Combat Resellers". WDW News Today. December 2025. Retrieved July 2, 2026.
  10. ↑ "The Disney Character Warehouse, Explained". Rope Drop News. July 2, 2026. Retrieved July 2, 2026.
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