Crucial Conversations: Tools for Talking When Stakes Are High
 First edition | |
| Author |
|
|---|---|
| Language | English |
| Genre | Nonfiction |
| Publisher | McGraw-Hill |
| Publication date | 2002 |
| Publication place | United States |
| Media type | Hardback & paperback |
| Pages | 288 pp. (hardback edition) |
| ISBN | 0071771328 (hardback) |
Crucial Conversations: Tools for Talking When Stakes Are High is a business self-help book written by the four co-founders of VitalSmarts—Kerry Patterson, Joseph Grenny, Ron McMillan, and Al Switzler. It was first published in 2002 by McGraw-Hill, with a second edition coming out in 2012[1] and a third in 2022.[2] The book has sold more than two million copies and has been translated into 28 languages.[3]
Crucial Conversations was ranked by Business Insider as one of the most popular business books of 2013.[4]
In conjunction with the book, the authors offer training on how to hold more effective conversations.[5]
Crucial Conversations is part of the Crucial Learning series, which also includes such titles as Crucial Confrontations, Crucial Accountability, and Crucial Influence.[6]
References
- ↑ Patterson, Kerry; Grenny, Joseph; McMillan, Ron; Switzler, Al (August 19, 2011). Crucial Conversations Tools for Talking When Stakes Are High. McGraw Hill Professional. ISBN 978-0071771320.
- ↑ "Crucial Conversations: Tools for Talking When Stakes are High, Third Edition". mheducation.ca. Retrieved April 12, 2023.
- ↑ Taylor, Ivana. "Crucial Conversations: Tools for Talking When Stakes are High". Small Business Trends.
- ↑ Nisen, Max. "The 13 Most Popular Business Books of 2013". Business Insider. Archived from the original on June 3, 2014. Retrieved May 26, 2014.
- ↑ Sales, Mastery Hub (2023). "A Review of "Crucial Conversations: Tools for Talking When Stakes Are High"". Sales Mastery Hub.
- ↑ "Books and Resources". cruciallearning.com. Retrieved August 4, 2026.